Privacy Policy

Introduction

1.1 At The Getatrade, we recognize the importance of protecting the privacy of our tradespeople.

1.2 This Privacy Policy outlines how The Getatrade (“we”, “our”, or “us”) collects and processes personal information about you as a tradesperson through our Service, and all related platforms...

1.3 This Privacy Policy applies to all personal information about you that we collect or process...

How We Collect Personal Information

3.1 We collect personal information about you from various sources:

Directly from you when you sign up for an account, contact us, or use our Services;
From cookies and usage data;
From third-party sources such as public databases or social media.

3.2 We may also collect information from homeowners and references you provide.

3.3 In some cases, we may be legally required to collect certain personal information...

What We Collect

4.1 Information We Collect Directly From You

Personal/contact details: name, email, phone, address
Account info: username and password
Messages, documents, call recordings, proof of qualifications

4.2 Information About Your Use

IP address, browser type, OS
Page visits, search terms, usage frequency

4.3 From Other Sources

Business/public info, reviews, complaints

How We Use Your Information

To identify and authenticate you
To operate and improve our services
To prevent fraud
For marketing and personalized experiences
To meet legal and regulatory obligations

Anonymized Data

6.1 We may anonymize your data for analytical or business purposes without further notice to you.

How and When We Share Your Information

When you're hired or reviewed
In the event of a dispute
To third-party service providers and authorities when required

Security and Storage

8.1 We use security measures to protect your information, though no system is fully secure.

8.2 Data is retained as long as necessary to comply with obligations and resolve disputes.

International Transfers

9.1 Your data may be stored outside the UK. We implement adequate safeguards to protect it.

Your Rights

Access, correct, delete, or restrict your data
File complaints with the ICO
We may request identity verification before acting on requests

Changes to This Policy

11.1 We may update this Privacy Policy. We will notify you of any material changes before they take effect.